Position Objective:

Under the direct supervision of the Administration Supervisor, provide administrative support to assigned companies within the Group. Provide effective customer service for all internal and external customers by utilizing knowledge of company products, processes, and respective policies.

Principal Responsibilities:

• Maintain good internal/external customer satisfaction levels by exhibiting competent and timely service, anticipating needs, and resolving problems.
• Assist in developing, maintaining, and updating filing/information systems for the department.  Retrieve information from files/records when needed.  Organize and prioritize large volumes of information and calls.
• Answer phones and take messages or field/answer all routine and non-routine questions. Works in cooperation with other BSS to cover phones and streamline workload of the Department.
• Receives, delivers, and collects incoming and outgoing mail or other documents or items, including correspondence, memoranda, publications, records, files, packages, or other similar material and may include deliveries and responsibilities at and for affiliate companies.

• Assembles specified number of forms, manuals, or circulars for each addressee as indicated by distribution instructions.
• Follow company procedural requirements in maintaining accuracy of all monetary transaction records, logs, and all other related documents.
• Receive payment transactions by cash, check, or credit cards from distribution specialists, through mail or over the phone.
• Count and verify all collections and receipts face to face with the remitter. Both parties must agree and sign appropriate documents attesting to validity of count.
• Compute and record totals of transactions, sort, count and wrap currency and coins.
• Prepare bank deposit slips and armored service forms for pick up.
• Ensure safekeeping of all monies and accountable forms under his/her custody.
• Wraps, ties, or places material in envelopes, boxes, or other containers.
• Stamps, types, or writes addresses on packaged materials as requested.
• May be requested to keeps records of materials sent.
• May be required to operate facsimile and copier machines.
• Other duties may be assigned.

Physical Demands:

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Education/Experience/Certifications:

• Must have High School Diploma

• • Must have a valid Guam Driver’s License
  • One-year relevant experience in cashiering
  • Reliable transportation
  • Exhibit high level of integrity, courtesy, business ethics, and professionalism.
  • Maintain a positive and proactive attitude in a high stress environment or situation.
  • Good verbal communication skills, attentive to detail, and maintains alertness.

Federal Law requires that we verify the identity and work eligibility of all new hires.

WE ARE AN EQUAL EMPLYMENT OPPROTUNITY EMPLOYER